Reference

Terms That Govern Your c880 Account

These terms set out what you agree to when you open and use a c880 account, including how deposits via bKash, Nagad, and Rocket are handled, what conduct is expected, and how disputes are resolved.

Account holder responsibilitybKash, Nagad, Rocket payment rulesEligibility by local lawAccount suspension termsDispute process
c880 Terms That Govern Your c880 Account
HOW WE HANDLE ACCOUNTS

Account Security and Policy Transparency

We keep account and transaction data only for as long as needed to operate the service and meet our obligations. Security on your account includes OTP verification tied to your mobile number, and any wallet — bKash, Nagad, or Rocket — must be confirmed before a withdrawal is processed. You can request a copy of the data we hold on your account or ask us to correct inaccurate details by contacting support directly.

OTP Account Protection

Every login triggers an OTP to your registered mobile number. This protects your account even if your password is compromised by an unauthorised party.

Wallet Ownership Verification

Withdrawals to bKash, Nagad, or Rocket are only processed to the wallet registered under your own name. Third-party wallet transfers are not permitted under these terms.

Data Retention Policy

We retain account and payment records for the minimum period required to operate the service. You can request access to your data or ask for corrections at any time via support.

Terms Change Notification

Material updates to these terms are communicated through your registered account before they take effect. You are never expected to accept changes without notice from us.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms raises a question — whether it is about your wallet verification, a transaction dispute involving bKash or Nagad, or a request to close your account — our support team is available to walk you through it. Reach out through any of the channels below and reference your registered account number for faster handling.

Live Chat Start a live chat session from within your account dashboard. Quote your account ID and the specific clause or transaction you want to discuss.
Email Support Send a written query to our support address. Useful for disputes or formal requests related to account suspension or wallet verification outcomes.
Help Centre The Help Centre covers common terms questions — wallet ownership rules, account eligibility, and what triggers a review on a Rocket or Nagad transfer.

Frequently Asked Terms Questions

These are the questions we hear most often about account terms, wallet rules, and eligibility. If your question is not covered here, reach out to support with your account reference.

These terms apply to anyone who opens or uses a c880 account. Eligibility depends on your local law and whether your region is supported. Ineligible accounts are suspended on discovery.

No. Withdrawals are only released to a wallet registered in your own name — bKash, Nagad, or Rocket. Third-party wallet transfers are blocked under our account terms.

Depending on the breach, your account may be restricted or suspended. We will notify you through your registered contact and explain the next steps, including how to appeal.

We send a notification to your registered account before any material change takes effect. Continuing to use the platform after that point means you have accepted the updated version.

Contact our support team via live chat or email with your account ID and a closure request. Any pending Rocket or Nagad withdrawals are processed before the account is closed.

We hold registration details, transaction records including bKash and Nagad activity, and login history. You can request a copy or ask for corrections through support at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.